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Define: Spam Complaint | iContact complaint definition

Define: Spam Complaint

For email, a spam complaint refers to when an email user flags a message as “junk” or “unsolicited.” Spam complaints can be reserved for emails of a promotional nature that are sent to email users without their permission. Email providers often display a simple, one-click solution to report and block spam from an account. However, spam complaints have evolved with the increased popularity of email marketing to affect email communications that users perceive as unwanted. If a user has subscribed to a mailing list requesting regular messages, they may still mark these messages as spam as soon as the messages transition in the email user’s mind from “useful” to “bothersome.”

Email users sometimes mark legitimate messages as spam because it is the easiest way to “unsubscribe” from a list that is no longer valuable to them; this can occur because the unsubscribe option is not readily available to the user or because they are unaware tha moncler-black-fur-hooded-jacket-men. moncler mens boat shoest reporting as spam and unsubscribing are not synonymous actions. Because there is no check to ensure that email users are only marking truly unsolicited emails as spam, email marketers must be careful to avoid being marked as spam. Those that are marked as such run the risk having their emails blocked and their email campaign efforts stunted.

Email marketers can take precautions to prevent their messages from being marked as spam. First, the marketer can implement clear opt-in subscriptions — or double opt-in subscriptions to recruit list members. This practice ensures that members actively request information. Second, the marketer can ensure that all messages are relevant to the list’s interests and that messages are not sent at an overwhelmingly frequent or infrequent rate. Finally, marketers can provide a clear “unsubscribe” option in each email message that signals to readers that they should follow these steps to end further communication.

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complaint definition

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complaint (redirected from Civil Complaint )
Also found in: Dictionary , Thesaurus , Medical , Legal . complaint English law a statement by which a civil proceeding in a magistrates' court is commenced Complaint  

in the USSR, the communication of a citizen (or a group of citizens) to a state or public organization in connection with the violation of a right or interest protected by law or in connection with the violation of the rights of a labor collective. According to the disciplinary code of the armed forces of the USSR, a complaint is a personal petition of a member of the armed forces in connection with the violation of his rights. At the same time, a complaint is one of the means of eliminating violations of legislation and a basis for raising the question of the responsibility of persons who have permitted these violations, bureaucratism, or red tape.

Soviet legislation on the procedure for action in a complaint or other communications submitted by citizens to state or social agencies calls for a timely and careful examination of each complaint and a proper resolution for it.

The Decree of the Presidium of the Supreme Soviet of the USSR of Apr. 12, 1968, On the Procedure for Examining the Proposals, Petitions, and Complaints of Citizens, sets forth the basic regulations for the examination and resolution of complaints. As a rule, a complaint is submitted to the agency or to the official directly supervising the agency (or the official) being the object of the complaint. In instances provided for by law, a complaint may be submitted to the people’s court, for example, a complaint in connection with the unlawful imposition of a fine. It is absolutely forbidden to forward complaints of citizens for consideration to the officials whose actions are appealed. The law requires that in resolving a complaint all necessary measures be taken to consider it in its essence, to assemble all documents and other materials, and to take a well-founded decision and ensure its timely and proper execution. The person who has made the declaration is informed of the decision taken, and, in the event of the dismissal of the complaint, he is notified of the reasons for the refusal.

The law provides for a time limit of up to one month for the consideration of a complaint. The complaints that do not require additional study or verification must be considered without delay or in any case not more than 15 days from the day the complaint is submitted to the competent agency. A shorter time limit is established for the consideration of complaints of members of the armed forces and their families.

Disciplinary responsibility of officials has been established in the event of violations of the procedure provided for by law for the consideration of complaints made by citizens. In instances when considerable damage has been done to state or social interests, when citizens’ rights have been infringed upon, or when the citizen who lodged the complaint has been persecuted, a criminal proceeding may be instituted against officials guilty of these acts.

N. G. S ALISHCHEVA



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